Shipping Policy
We post to all world wide destinations using, First Class Royal mail Post UK With the April 2008 weight and size pricing list the cost of delivery has increased.
UK SHIPPING We charge £1.50 minium rate for 1 product item to be sent in the UK. The price increases slightly after the minimum rate by a few pence each item and according to the final weight of your products therefore after we calculate the cost based on the Uk royal mailing price list for small packets also adding a small charge on top covering packaging and labelling and standing in the post office Que .
EUROPEAN SHIPPING We charge £2.24 minium rate for 1 product item to be sent in the UK. The price increases slightly after the minimum rate by a few pence each item and according to the final weight of your products therefore after we calculate the cost based on the Uk royal mailing price list for small packets also adding a small charge on top covering packaging and labelling and standing in the post office Que.
WORLDWIDE SHIPPING We charge £2.64 minium rate for 1 product item to be sent in the UK. The price increases slightly after the minimum rate by a few pence each item and according to the final weight of your products therefore after we calculate the cost based on the Uk royal mailing price list for small packets also adding a small charge on top covering packaging and labelling and standing in the post office Que.
AIRSURE MAIL -Airsure® is the safest, fastest and most reliable service for sending important mail to Europe, America and New Zealand. It has priority handling, and is tracked.
THE PRICE FOR THIS IS £4.20 ON TOP OF THE STANDARD SHIPPING RATE
Size and weight limits
The maximum weight and dimensions for Airsure® items are smaller than for those sent via Royal Mail’s inland services.
You can use Airsure® to send items up to 2kg but no single side must be longer than 60cm, whilst the length plus depth plus width must not exceed 90cm.
You can also send items in rolled tubes up to 90cm in length. If you’re sending rolled items please also note that the length plus twice the diameter of your item must not exceed 104cm.
Countries Where airsure can be tracked and delivered
Use Airsure® to send your mail quickly and safely to over 30 destinations in the following three geographic postal zones:
Europe: Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Republic of Ireland, Slovak Republic, Spain, Sweden and Switzerland.
World Zone one: Brazil, Canada, Hong Kong, Malaysia, Singapore and USA.
World Zone two: New Zealand
Info
All orders will be posted after credit card approval and order processing.
The process of credit card transaction will take about 30 seconds, If the amount is over £ 80 we will be doing future credit checks with the bank which can take up to 48 hours at which time the order will be packed.
The order will be packed and posted within 48 hours of the completed transaction.
Your order should reach you within approx 3-10 working days of dispatch the product
Our products are delivered in bubble wrap or tissue inside an envelope, or a padded mailing envelope, to avoid breakages.
All products are posted and check in suitable condition Should any package arrive in a damaged state or if we made an error in processing your order, please notify us as soon as possible and you will be given instructions on how to proceed.
Any latest news and updates can be seen on the Snuff new newsletter or will be emailed to you
Customer Service
If need to contact us use the details are below:
E-mail orders@snuff.me.uk
Tel. No. 0044 0845 409 2250
Fax. 0044 0845 409 2250
Address: Snuff.me.uk
Age Restrictions
Warning::: www.snuff.me.uk is a website about nasal snuff tobacco which can damage your health and is addictive and can only be purchased by people aged 18 and over in the UK and aged 18 and over in the USA.
Complaints Procedure
We offer a refund to all customers if goods turn out to be faulty or broke. If there is a problem please return the items to the address above, stating the nature of the problem and quoting your order number and personal details. Upon receipt of the items we will contact you within three working days to arrange refund or exchange (all refunds will be re-credited to the purchasing credit / debit card account. Refunds will be credited back to your account upon receipt of the items. This process normally takes no more than two weeks.
Cancellation Rights
Customers have 2 days from the date of receiving goods in which to cancel any order. Goods must be returned unopened and undamaged, at customer's expense, and a refund, minus original despatch costs, will be issued within 7 days of good's return.
Nothing in these terms and conditions affects your legal statutory rights.
Privacy Policy
Personal details, such as email addresses, postal codes and telephone numbers are held on our database to enable fulfilment of your order. These details are held in accordance with the Data Protection Act 1998 and will not be shared with any other organization unless required to do so by law
